Privacy Policy

Effective Date: 01-05-2025

Company Name: Asian Aqua Park, Coimbatore

1. Introduction

Asian Aqua Park ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application designed for service personnel to manage customer complaints and service status.

2. Information We Collect

• Personal Information: Name, phone number, email address (if applicable).
• Service Data: Customer complaint details, service status updates, service personnel feedback.
• Location Data: May be collected to log the location of service personnel during task updates (if enabled).

3. How We Use Your Information

• Manage and track customer complaints and service progress.
• Provide support and communication between service personnel and our team.
• Improve app functionality and performance.
• Ensure accountability and service quality monitoring.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Internal Teams: For operations and management purposes.
• Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no mobile application can guarantee 100% security.

6. Your Choices

• Opt-out of location tracking via your device settings.
• Request deletion or correction of your data by contacting us.

7. Data Retention

We retain service data for as long as necessary for operational purposes or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes within the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact:

Asian Aqua Park
Coimbatore, Tamil Nadu, India
📞 Mobile: 08048956786
✉️ Email: asianaquapark@gmail.com